Unimax Adds Compatibility for Cisco’s Contacts Centers and Polycom Phones to its UC Management Software Suite
Unimax upgrades the latest version of its UC management software products to be compatible with Cisco Unified Contact Center Enterprise, Unified Contact Center Express, and Polycom phones.
MINNEAPOLIS, December 13, 2017 – Unimax®, the world’s leading provider of Unified Communications (UC) Management Software, today announced that its unified UC and voice system administration product, 2nd Nature is now compatible with Cisco’s contact centers and Polycom phones. 2nd Nature enables organizations and managed service providers to unify the provisioning and management of their various UC, PBX, voice messaging and other critical business systems by providing a single, centralized management and administration interface. Unimax also announced the same expanded system compatibility for the other products in its UC management Software Suite.
“Our ongoing efforts to expand the number of systems we integrate with is an important part of helping our customers meet their UC management needs,” said Phil Moen, Unimax President and CEO. “Adding compatibility for Cisco UCCE, UCCX, and Polycom phones will enable organizations to quickly and easily provision and de-provision these assets while managing all associated moves, adds, changes, and deletes (MACDs) from the same 2nd Nature unified administration interface used to manage the other UC, PBX, and voicemail systems in the environment. This enables an organization to significantly reduce the amount of time and expense otherwise needed to manage Cisco UCCE, UCCX, and Polycom phones in separate silos.”
Unimax’s 2nd Nature product and the entire Unimax UC Management Software Suite is available directly from Unimax or from its wide network of partner resellers. For additional product information, please visit www.unimax.com.
Unimax believes that managing and administering UC, PBX, and voice messaging systems can be far less complex and costly, while delivering better internal service levels. Unimax provides a UC Management Software Suite with tools for provisioning, employee self service moves, adds, changes, and deletes (MACDs), help desk agent MACDs, automation (e.g. automated provisioning/de-provisioning), phone number and DID management, system migrations (between Cisco, Skype for Business, Avaya/Nortel, etc.), unified MACD administration, and more for single and multi-vendor communication environments.
The company has been a leading innovator of UC and voice system management tools for over 25 years. Its UC Management Software Suite is used by an extensive list of marquee enterprise, mid-market, and SMB companies, educational institutions, governmental entities, and managed service providers around the globe.
Unimax is a privately held corporation based in Minneapolis, Minnesota. For more information, please call (800) 886-0390 or visit www.unimax.com.
Unimax, Unimax Systems Corporation, and the Unimax logo are trademarks of Unimax Systems Corporation. All other trademarks herein are the property of their respective owners.