SpotlightSpotlight is a powerful, web-based telecom dashboard that presents interactive charts, graphs, and reports from UC, PBX, voice messaging and directory systems across both single and multi-vendor telecom environments. Spotlight provides the ability to view administrative data that is unified from different UC, PBX, voice messaging, and directory system types on a single screen.
Hidden administrative data from your UC, PBX and voice messaging systems is now clearly visible.
Spotlight transforms otherwise static telecom data into stunning, interactive visualizations that can be viewed, analyzed, and shared. This advanced visibility will transform data from your communications environment into real and immediate benefits.
Get immediate answers to big questions.
Spotlight reveals hidden data that can help reduce operational costs, improve internal customer service and strengthen security.
- How many phones and voice mailboxes do we have that are not being used? Do I need to buy more?
- How many mailboxes do I have that are uninitialized (e.g. no password, greeting, recorded name, etc.)?
- How many MACDs were processed last year per administrator, location, cluster, and tenant?
- What are the types and volumes of MACDs that we process most often?
- How many phones and voice mailboxes do we have right now?
- Which voice mailboxes are nearing capacity?
- How many employees have been assigned a phone that violates our new compliance policy?
- Which employees have international dialing turned on?
- Are the new UC, PBX and voice messaging features that we bought last year being utilized by our employees?
Spotlight’s features are your benefits.
Dozens of powerful features help you make smart decisions about your communications environment.
Graphically display information easily
Multi-vendor and multi-system compatible
Display all data in a single chart or report
Customize views of data
Easily export data
Background data refreshes
View multiple charts on a single screen
Drill-down or hover over charts to display details
Sort and filter data in multiple ways
Record level permissions
Access and report on thousands of attributes
Get x-ray vision into your data.
Say goodbye to canned reports.
Spotlight is truly unique. It stands alone with its power and versatility to easily generate unified charts and reports of multiple UC, PBX and voice messaging system types in both single and multi-vendor telecom environments. While reporting capabilities do exist in some UC, PBX and voice messaging systems, they can be cumbersome, and the data presentation is often obscure and not very useful. Spotlight goes above and beyond other reporting tools in a number of different ways:
Get field-level detail
Create truly custom reports
Simple or complex reports
Report on grouped fields
Easily identify unusual data
View your data your way
Secure viewing access
Export and share your data
Drill down with interactive features
Are we compatible?
Unimax’s software is compatible with leading telecom, and UC systems from Avaya®, Cisco®, Microsoft® (Teams®/Skype for Business®, Cloud Voice®, Active Directory®), OpenText (formerly AVST® and XMedius®) and others.