Unimax believes that managing and administering unified communications (UC) and telecom systems can be far less complex and costly, while delivering better internal service levels. Unimax provides a UC Management Software Suite with tools for automation (i.e. automated provisioning/de-provisioning), help desk agent moves, adds, changes, and deletes (MACDs), phone number management, employee self service MACDs, advanced MACD administration, reporting, system migrations (between Microsoft Teams/Skype for Business, Avaya/Nortel, Cisco, etc.), and more for single and multi-vendor UC and telecom environments. Founded in 1991, Unimax is a privately held company headquartered in Minneapolis, Minnesota.
Unimax’s Professional Solutions include developing automated UC and telecom administration applications to address communications challenges on a company by company basis.
Our products and solutions reduce operational costs, strengthen security, Increase visibility and control, and improve internal customer service. The results are immediate and measurable.
This long-standing history in the UC industry has provided Unimax the technical expertise and experience required to help optimize the administration and management of your communications environment.
Unimax’s UC Management Software Suite is compatible with leading UC, PBX and voice messaging systems from our technology partners. These partners include Avaya® (and Legacy Nortel®), Cisco®, Microsoft®, OpenText® (formerly AVST® and XMedius®), and others. Our solutions also integrate UC, PBX and voice systems with critical business software such as Microsoft’s Active Directory®, IT service management platforms, human resource applications, call accounting, monitoring, E-911, and others. For more information on specific system compatibility, please email us at TellMeMore@unimax.com.
Are we compatible?
Unimax’s software is compatible with leading telecom and UC systems from Cisco®, Avaya®, Microsoft® (Teams®/Skype for Business®, Active Directory®), OpenText (formerly AVST® and XMedius®), ServiceNow (and other ITSM platforms), Genessys, Zoom, and others.