Our story
Our company
Unimax believes that managing and administering unified communications (UC) and telecom systems can be far less complex and costly, while delivering better internal service levels.
Unimax provides a UC Management Software Suite with tools for advanced MACD (moves, adds, changes, and deletes) management and administration, automated MACDs (i.e. automated provisioning/de-provisioning), phone number management, Call Detail Records (CDR) analytics, help desk agent MACDs, self service MACDs, system migrations (between Microsoft, Cisco, Avaya, Zoom, Opentext, etc.), and more for single and multi-vendor communication environments.
Unimax’s software is compatible with leading telecom and UC systems from Microsoft®, Cisco®, Avaya®, Zoom®, OpenText® (formerly AVST® and XMedius®), ServiceNow® (and other ITSM platforms), and others.
Founded in 1991, Unimax is a privately held company headquartered in Minneapolis, Minnesota.
Our products
Unimax’s UC Management Software Suite contains a number of products including: 2nd Nature (advanced MACD management and administration), automated MACDs (i.e. automated provisioning/de-provisioning), NumberPro (phone number management), Sentinel (Call Detail Records (CDR) analytics), HelpOne (help desk agent MACDs), LineOne (self service MACDs), system migrations, and more for single and multi-vendor communication environments.
Unimax’s Professional Solutions include developing automated UC and telecom administration applications to address communications challenges on a company by company basis.
Our products and solutions reduce operational costs, strengthen security, Increase visibility and control, and improve internal customer service. The results are immediate and measurable.
Our customers
This long-standing history in the UC industry has provided Unimax the technical expertise and experience required to help optimize the administration and management of your communications environment.
Our partners
Unimax’s UC Management Software Suite is compatible with leading UC, PBX and voice messaging systems from our technology partners. These partners include Microsoft®, Cisco®, Avaya®, Zoom®, OpenText® (formerly AVST® and XMedius®), and others. Our solutions also integrate UC, PBX and voice systems with critical business software such as IT service management platforms (e.g. ServiceNow®), human resource applications, call accounting, monitoring, E-911, and others. For more information on specific system compatibility, please email us at TellMeMore@unimax.com.
Are we compatible?
Unimax’s software is compatible with leading telecom and UC systems from Microsoft®, Cisco®, Avaya®, Zoom®, OpenText® (formerly AVST® and XMedius®), ServiceNow® (and other ITSM platforms), and others.
