Unimax believes that managing and administering UC, PBX and voice messaging systems can be far less complex and costly, while delivering better internal service levels. Unimax provides a UC Management Software Suite with tools for provisioning, employee self service moves, adds, changes, and deletes (MACDs), help desk agent MACDs, automation (i.e. automated provisioning/de-provisioning), phone number and DID management, system migrations (between Avaya/Nortel, Cisco, Skype for Business, etc.), unified MACD administration and more for single and multi-vendor communication environments. Founded in 1991, Unimax is a privately held company headquartered in Minneapolis, Minnesota.
Unimax’s UC Management Software Suite contains a number of products including: 2nd Nature (unified MACD administration), LineOne (self service MACD portal), HelpOne (help desk MACD portal), NumberPro (phone number and DID management), Spotlight (advanced UC, PBX and voice system reporting) and others.
Unimax’s Professional Solutions include developing automated UC and telecom administration applications to address communications challenges on a company by company basis.
Our products and solutions reduce operational costs, strengthen security, Increase visibility and control, and improve internal customer service. The results are immediate and measurable.
Our UC management software suite is used by an extensive list of marquee enterprise, mid market and SMB companies, educational institutions, governmental entities and managed service providers around the globe. Everyday, these customers trust us to help them manage over four million end-points. Additionally, Unimax has strong partner relationships with brand name telecom vendors, resellers, system integrators, other software vendors, etc.
This long-standing history in the UC industry has provided Unimax the technical expertise and experience required to help optimize the administration and management of your communications environment.
Unimax’s UC Management Software Suite is compatible with leading UC, PBX and voice messaging systems from our technology partners. These partners include Avaya® (and Legacy Nortel®), Cisco®, Microsoft®, AVST®, and others. Our solutions also integrate UC, PBX and voice systems with critical business software such as Microsoft’s Active Directory®, human resource applications, call accounting, monitoring, E-911, and others. For more information on specific system compatibility, please email us at TellMeMore@unimax.com.