Our story

Our company

Unimax believes that managing and administering unified communications (UC) and telecom systems can be far less complex and costly, while delivering better internal service levels.

Unimax provides a UC and telecom Management Software Suite with tools for automated moves, adds, changes, and deletes (MACDs) such as provisioning/deprovisioning and others, phone number and DID management, help desk agent MACDs, employee self service MACDs, unified MACD administration, system migrations, and more for single and multi-vendor communication environments. Unimax’s software is compatible with UC and telecom systems from Cisco, Microsoft, Avaya, Zoom, OpenText (formerly AVST), Genesys, ServiceNow (and many ITSM platforms), and others.

Founded in 1991, Unimax is a privately held company headquartered in Minneapolis, Minnesota.

Our products

Unimax’s UC Management Software Suite contains a number of products including: 2nd Nature (unified MACD administration), LineOne (self service MACD portal), HelpOne (help desk MACD portal), NumberPro (phone number and DID management), Spotlight (advanced UC, PBX and voice system reporting) and others.

Unimax’s Professional Solutions include developing automated UC and telecom administration applications to address communications challenges on a company by company basis.

Our products and solutions reduce operational costs, strengthen security, Increase visibility and control, and improve internal customer service. The results are immediate and measurable.

Our customers

Our UC Management Software Suite is used by an extensive list of marquee enterprise, mid-market and SMB companies, educational institutions, governmental entities and managed service providers around the globe. Everyday, these customers trust us to help them manage over four million end-points. Additionally, Unimax has strong partner relationships with brand name telecom vendors, resellers, system integrators, other software vendors, etc.

This long-standing history in the UC industry has provided Unimax the technical expertise and experience required to help optimize the administration and management of your communications environment.

Our partners

Unimax’s UC Management Software Suite is compatible with leading UC, PBX and voice messaging systems from our technology partners. These partners include Avaya® (and Legacy Nortel®), Cisco®, Microsoft®, OpenText® (formerly AVST® and XMedius®), and others. Our solutions also integrate UC, PBX and voice systems with critical business software such as Microsoft’s Active Directory®, IT service management platforms, human resource applications, call accounting, monitoring, E-911, and others. For more information on specific system compatibility, please email us at TellMeMore@unimax.com.

Are we compatible?

Unimax’s software is compatible with leading telecom and UC systems from Cisco®, Avaya®, Microsoft® (Teams®/Skype for Business®, Active Directory®), OpenText (formerly AVST® and XMedius®), ServiceNow (and other ITSM platforms), Genessys, Zoom, and others.

Ready to learn more?

Contact us

Our team of telecom and UC experts are ready to help you learn more. Send us a message to get the ball rolling.

Schedule a demo

See first hand how our products can help you and your organization meet important UC management goals. Request a demo now.

Get pricing

Unimax makes it fast and easy to get pricing information for all our products and services. Request pricing information now.

Contact us

Our team of UC experts and technical experts are ready to help you learn more. Send us a message to get the ball rolling.

Schedule a demo

See first hand how our products can help you and your organization meet its UC management goals. Request a demo now.

Get pricing

Unimax makes it fast and easy to get pricing information for all our products and services. Request pricing information now.